Privacy Policy

Our privacy policy explains what personal information we collect, what we use it for, who we share it with and how to exercise your rights. It also explains how to reach the person in charge of the protection of personal information.

Read the privacy policy

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Refund policy

In the event that you wish to cancel your child’s registration, simply contact us. We will refund the total amount paid, less the sum of CAD$250 for administration fees, if we are notified of this cancellation six weeks prior to the start of your child’s stay at camp. If the cancellation is due to a visa not being obtained, the refund request must include a letter from the Canadian embassy stating that the visa was refused or cancelled. Please note that the CAD$250 fee for producing the visa application documents is non-refundable.

If we are not notified of the cancellation at least six weeks before the start of camp, no amount will be refunded, unless the camper is unable to attend camp for medical reasons, upon presentation of a medical certificate and if the camp is notified at least three weeks before arrival. In that case, Opikawa will refund 50% of the total fees paid. The medical certificate, signed by a physician, must explain the camper’s medical condition and state that this condition prevents the camper from attending a summer camp.

No refund will be made if the camp is notified less than three weeks before the scheduled arrival date.

If a parent/guardian removes their child from camp earlier than planned, if a camper is expelled for breaching the code of conduct, or if a camper leaves camp for any other reason, Opikawa will not be held responsible for the associated transportation costs, whether due to airline policies or otherwise, and no refund will be made.